Patricia works your Outlook.
Ask her in Slack. She reads the mail, drafts the reply, and keeps the calendar honest, but nothing sends and no invite goes out until you say go.
@Pati anything from Northwind I missed over the weekend, and does my Tuesday still have room for a review call?
Two Northwind threads landed, and Tuesday has one open slot:
- Their CMO wants the revised October plan by Wednesday, sent Sunday 6:48pm
- A follow-up on last week's creative, no deadline but worth a short reply
- Tuesday is clear 2pm to 3:30pm. Want me to draft both replies and hold that slot for the review?
Draft both, and pencil in the review for 2pm.
Both replies are drafts in your Outlook, one confirms Wednesday for the plan, the other picks up the creative thread. I put the review on your calendar at 2pm Tuesday as a hold. Neither mail sends and no invite leaves until you confirm.
Patricia + Outlook
What she does in Outlook.
Real actions she takes on your say-so, not a list of API endpoints.
Triage the inbox before you open it
She reads what came in overnight and hands back who wrote, what they want, and what is time-sensitive, so the morning does not start with a scroll through unread mail.
Draft the reply, ready to send
She writes the response in your voice with the whole thread behind it and leaves it as a draft in Outlook. Whether it sends is always your call.
Hold and book meetings
She checks the calendar, finds a real opening, and puts the event on with the right people and agenda. Invites that go to a client wait for your yes first.
Keep the calendar answering questions
Ask what your Thursday looks like, when the team is all free, or whether a slot survived the reshuffle, and she reads the calendar and tells you straight.
Sort mail so it stops piling up
Folders and rules applied so client threads route themselves, and the shared mailbox stops being where follow-ups quietly go to die.
Never send on its own
Reading, searching, and drafting run freely. Sending a message, forwarding one, or cancelling a meeting always waits for your explicit yes in Slack.
Say it like you'd say it
Things to ask her on day one.
Anything urgent from Northwind in Outlook this morning?
Draft a reply to the Fernbrook creative thread for me to review
Find the last email where Lumen mentioned their renewal date
Hold Thursday 11am for the Northwind review and draft the invite
What does my Tuesday afternoon look like before I promise a call?
Better together
Outlook is one hand. Give her the other.
Patricia's value compounds when the whole workflow lives with her, not just one tool.
Outlook + Slack
Where you ask, and where the answer lands. What is waiting in Outlook reaches the channel that needs to act on it.
Setup
Outlook, connected in minutes.
Add Patricia to Slack
She joins your workspace like any teammate. Two minutes, no engineering.
Today at 9:00 AM
Connect Outlook
One sign-in through Microsoft. She gets only the access you approve, covering mail and calendar, and you can disconnect her anytime.
Outlook connected
Ask
Mention @Pati with the job. Reading, drafting, and checking the calendar happen on their own; sending and inviting wait for your yes.
@Pati Anything urgent from Northwind in Outlook this morning?
On it.
FAQ
Outlook questions, answered.
What can Patricia actually do in Outlook?
Both sides of the account. On mail she reads and searches threads, drafts replies and new messages, and manages folders, rules, and contacts. On calendar she reads your schedule, creates and updates events, and responds to invites. Reading and drafting run on their own; sending and inviting wait for you.
Will she send mail or fire off invites on her own?
No. She composes drafts and holds events as pencilled-in slots; sending a message, forwarding one, or sending a meeting invite always waits for an explicit yes in Slack. Reading, searching, and organizing run freely, that is the point.
What access does she need?
She connects through Microsoft's official sign-in with the permissions you approve, the same way other approved apps do. Disconnecting takes one click.
We keep a separate mailbox and calendar per client. Does that work?
Yes, that is the setup she expects at an agency. Connect what you want her in and every client's mail and meetings stay walled off from the rest.
What does the Outlook integration cost?
Nothing extra. Every integration is included, on every plan.
One of 1,000+ integrations. Browse the full directory
Everybody deserves a Patricia.
She handles the mess. You keep the clients. See what changes in your first week.
Pick a time that works for you. You get a live walkthrough of Patricia on real agency work, and every question answered.