Patricia works your Sentry.
Ask her in Slack. She reads the errors, groups the noise, and points at the regression, so you hear about a broken client app from her, not from the client.
@Pati anything on fire in the Fernbrook app since last night's release?
Yes, one clear regression against release 2.4.0, the rest is background noise:
- TypeError in the checkout total, 214 events since 11pm, 63 users, all on release 2.4.0, was zero before
- It groups to a single cause in the cart summary, first seen 6 minutes after the deploy went out
- Two older issues ticked up slightly but are within their usual range, not worth a page
That's the release. Assign it to Maya and mark it high priority so it's on the board.
Done. The checkout TypeError is assigned to Maya, priority set to high, and I noted the release and first-seen time on the issue. I will watch the event count and flag here if it keeps climbing.
Patricia + Sentry
What she does in Sentry.
Real actions she takes on your say-so, not a list of API endpoints.
Turn a wall of errors into an answer
Instead of a feed of stack traces, she tells you the issue, how many events and users it hit, and when it started, per client project, so you know what actually needs a person.
Surface the regression a release caused
She reads events against release versions and calls out what appeared right after a deploy, so a new crash is tied to the change that introduced it instead of a guessing game.
Group the noise
Errors that share a root cause get read as one issue with a real count, so a single bug firing thousands of times does not look like thousands of separate fires.
Triage an issue on your word
When you have looked, she sets an issue's status, priority, and owner so it lands on the right board, and links it out to your tracker. Bulk deletes and setup changes wait for your yes.
Watch the client apps you ship
Across every project you connect, she reads which app is throwing and how badly, so a spike on one client's site reaches the channel before it reaches their inbox.
Give the on-call the context
For an issue she reads the event volume, affected users, release, and first-seen time in one place, so whoever picks it up starts from facts, not a link to go dig.
Say it like you'd say it
Things to ask her on day one.
Anything on fire in the Fernbrook app since last night's release?
Which errors are new since we shipped 2.4.0?
What is the top issue by users affected across our client apps this week?
Assign the checkout error to Maya and mark it high priority
Is the spike on Northwind's site one bug or many?
Better together
Sentry is one hand. Give her the other.
Patricia's value compounds when the whole workflow lives with her, not just one tool.
Setup
Sentry, connected in minutes.
Add Patricia to Slack
She joins your workspace like any teammate. Two minutes, no engineering.
Today at 9:00 AM
Connect Sentry
One OAuth click reaches the projects you choose. She gets only the access you approve, and you can disconnect her anytime.
Sentry connected
Ask
Mention @Pati with the question. She reads the errors and comes back with the regression, not a link to the feed.
@Pati Anything on fire in the Fernbrook app since last night's release?
On it.
FAQ
Sentry questions, answered.
What can Patricia actually do in Sentry?
She reads project error data, groups issues, and surfaces regressions tied to a release, and she can set an issue's status, priority, and owner and link it out to a tracker when you ask. In practice: she turns the error feed into the one issue that matters.
Does she change my Sentry setup or delete issues on her own?
No. Reading and grouping errors run on their own, that is the point. Triaging an issue's status or owner happens when you ask, and anything destructive, like bulk-removing issues or changing a project's configuration, waits for your explicit yes in Slack.
Which Sentry plan do we need?
Any plan works. She connects through Sentry's official OAuth flow, the same way other approved apps do, and only sees the organizations and projects you connect.
We run a separate Sentry project per client. Does that stay separate?
Yes, that is the setup she expects at an agency. Connect the projects you want her in and every client's error data stays walled off from the rest.
What does the Sentry integration cost?
Nothing extra. Every integration is included, on every plan.
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Everybody deserves a Patricia.
She handles the mess. You keep the clients. See what changes in your first week.
Pick a time that works for you. You get a live walkthrough of Patricia on real agency work, and every question answered.