Skip to content

Patricia works your Salesforce.

Ask her in Slack. She reads the pipeline, logs the leads, and moves the deals, but anything that changes a record waits for your yes.

179+ actions, one OAuth click

What that looks like on a Monday morning:

#brightside-salesThreadProduct preview
Thibaut HennauJust now

@Pati what's in the pipeline for this quarter, and what's stuck?

PatriciaAppJust now

Open pipeline is $186,000 across 14 opportunities. Two need attention:

  • Lumen: $32,000, in Proposal for 21 days with no activity logged
  • Two new leads came in from the webinar and are still unassigned
  • Want me to assign the leads and log a follow-up on Lumen? Nothing changes until you approve.
Pulled fromSalesforce
Thibaut HennauJust now

Assign the leads to me and log the Lumen follow-up.

PatriciaAppJust now

Done. Both leads are on you, and a follow-up task is on Lumen for tomorrow. Here is the quarter's pipeline by stage for your Monday review.

XLSBrightside-Pipeline-Q3.xlsxPipeline by stage
Pulled fromSalesforce

What she does in Salesforce.

Real actions she takes on your say-so, not a list of API endpoints.

Read the pipeline like a sales lead

Open opportunities, stages, close dates, and what is stalled, answered in the channel so a pipeline review does not mean building a report first.

Log and route new leads

New leads captured, assignment rules applied, and owners set, so a webinar lead does not sit unclaimed while it goes cold.

Move deals through the stages

She updates opportunities, adds products, and logs the next step, keeping the forecast honest instead of a week behind reality.

Keep accounts and contacts current

Accounts, contacts, and their relationships kept accurate, and campaign members tracked, so the CRM reflects who you are actually talking to.

Answer the CRM questions on the spot

Who owns a deal, what stage it is in, which leads came from a campaign, pulled with full query access without anyone building a view.

Keep record changes locked behind approval

Creating, editing, or deleting a record touches live CRM data, so she drafts the change and shows it to you first. Nothing writes until you say yes in Slack.

Things to ask her on day one.

@Pati

What's in our pipeline for this quarter, and what's stuck?

@Pati

Assign the new webinar leads and apply our routing rules

@Pati

Log a follow-up task on the Lumen opportunity for tomorrow

@Pati

Which deals have had no activity in the last two weeks?

@Pati

Pull the quarter's pipeline by stage for Monday's review

Salesforce is one hand. Give her the other.

Patricia's value compounds when the whole workflow lives with her, not just one tool.

Salesforce, paired.

See what Salesforce unlocks alongside the other tools your agency runs, each on its own page.

Setup

Salesforce, connected in minutes.

1

Add Patricia to Slack

She joins your workspace like any teammate. Two minutes, no engineering.

Patricia joined #brightside-sales

Today at 9:00 AM

2

Connect Salesforce

One OAuth click. She gets only the access you approve, and you can disconnect her anytime.

Salesforce connected

3

Ask

Mention @Pati with the question. Reads happen on their own; anything that changes a record waits for your yes.

@Pati What's in our pipeline for this quarter, and what's stuck?

On it.

FAQ

Salesforce questions, answered.

What can Patricia actually do in Salesforce?

She reads leads, opportunities, accounts, contacts, campaigns, and tasks with full query access, and creates and updates records. Reads are instant; anything that writes to live CRM data waits for approval.

Will she edit or delete records on her own?

No. Creating, editing, or deleting a record is drafted and shown to you in Slack first, and happens only after your explicit yes. Reading the pipeline and flagging stalled deals run on their own.

Which Salesforce edition do we need?

Any edition with API access works. She connects through Salesforce's official OAuth flow, the same way other approved apps do, and only sees the org you connect.

We keep client records in separate orgs. Does that stay separate?

Yes. She reads only the orgs you connect, so one client's leads, deals, and accounts never surface when you ask about another.

What does the Salesforce integration cost?

Nothing extra. Every integration is included, on every plan.

One of 1,000+ integrations. Browse the full directory

Everybody deserves a Patricia.

She handles the mess. You keep the clients. See what changes in your first week.

Pick a time that works for you. You get a live walkthrough of Patricia on real agency work, and every question answered.

No credit card.