Patricia runs your Brevo.
Ask her in Slack. She builds the list, drafts the email and the SMS, and reads the results. No campaign goes out without your yes.
@Pati Fernbrook wants a 48-hour sale pushed to email and SMS. Can you get both ready?
Both drafted and held for you. Same offer, one voice across the two channels:
- Email: built from the promo template, subject and preview written, going to the Active Buyers list (9,400 contacts)
- SMS: 158 characters, opt-in list only (2,120 numbers), link tracked
- One thing: 190 contacts have no SMS consent on file, so I left them out of the text and kept them on the email
Perfect. Send the email now and schedule the SMS for 11am.
Email is out to 9,400 and the SMS is queued for 11:00 to the 2,120 opted-in numbers, still held for your final go before it fires. Early email opens are at 26%. Full report lands here tonight.
Patricia + Brevo
What she does in Brevo.
Real actions she takes on your say-so, not a list of API endpoints.
Draft email and SMS together
One offer, two channels, one voice. She writes the email from your template and the SMS to fit the character limit, so the sale reads the same whether it lands in an inbox or a phone.
Send only after your yes
Every campaign, email or SMS, goes out when you approve it and not before. She builds it, points it at the list, and holds it so the last step is one word from you.
Build the list that fits
Active buyers, a launch segment, SMS opt-ins only. She creates the contact list from what you describe and respects consent, so a text never reaches someone who did not agree to it.
Keep contacts current
New contacts added, fields filled, duplicates and stale records cleaned. A client's list stays healthy instead of drifting into bounces and hard opt-outs.
Reuse the templates that work
She creates and updates email templates and clones the one that performed, so a proven layout is not rebuilt from scratch for every promotion.
Report across both channels
Opens, clicks, and delivery for email, plus sends and clicks for SMS, per campaign, handed to you in Slack without anyone opening the dashboard.
Say it like you'd say it
Things to ask her on day one.
Draft Fernbrook's 48-hour sale for email and SMS and hold both for my approval
Send the email now and schedule the SMS for 11am to the opt-in list
Build a contact list of buyers from the last 90 days with SMS consent
How did last month's campaigns do across email and SMS for all clients?
Clean the duplicates and hard bounces off the Fernbrook list
Better together
Brevo is one hand. Give her the other.
Patricia's value compounds when the whole workflow lives with her, not just one tool.
Setup
Brevo, connected in minutes.
Add Patricia to Slack
She joins your workspace like any teammate. Two minutes, no engineering.
Today at 9:00 AM
Connect Brevo
One click per client account you manage. She gets only the access you approve, and you can disconnect her anytime.
Brevo connected
Ask
Mention @Pati with the job. Drafting, list work, and reporting run on their own; any send waits for your yes.
@Pati Draft Fernbrook's 48-hour sale for email and SMS and hold both for my approval
On it.
FAQ
Brevo questions, answered.
What can Patricia actually do in Brevo?
She works with contacts and contact lists, email templates, email campaigns, SMS campaigns, and companies, plus the reporting behind them. In practice: she builds lists, drafts email and SMS, manages templates, keeps contacts clean, and tells you what performed.
Will she send a campaign on her own?
No. Building lists, drafting, and reporting run on their own, that is the point. Actually sending an email or SMS campaign to a client's list waits for an explicit yes in Slack.
Which Brevo plan do we need?
Any plan works, including for SMS. She connects through Brevo's official authorization flow, the same way other approved apps do, and only sees the account you connect.
We run a separate Brevo account per client. Does that work?
Yes, that is the setup she expects at an agency. Connect what you want her in and every client's contacts, templates, and campaigns stay walled off from the rest.
What does the Brevo integration cost?
Nothing extra. Every integration is included, on every plan.
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Everybody deserves a Patricia.
She handles the mess. You keep the clients. See what changes in your first week.
Pick a time that works for you. You get a live walkthrough of Patricia on real agency work, and every question answered.